Holli Marks, L.L.C. does not share your information that you may provide us with third parties. We maintain control of the information solely for the purpose of the services provided and for the duration of those services.
When you visit our website, https://hollimarks.com/, we recognize the type of browser you are using, the address of the ISP you are using, and the pages you browse on our website. This information does not identify you personally. When using our Contact Forms, you may voluntarily provide us with names, addresses, phone numbers, email, and similar information.
We may use this information that you have voluntarily provided us to be able to offer the products and services that you have requested. We may send communication to you via email, postal mail, price quotes, brochures, announcements that relate to the products or services that you have requested from us, information that we feel may be of value to you, and for other similar purposes. This information that you have shared with us will not be processed for any other reason than to provide information to you for the product and services that you have requested from us.
If you fill out information on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
Articles on this site may include embedded content (e.g., videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website. These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
You can request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes. You can update any information you have previously provided us by contacting one of our customer service representatives.
You can request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes. You can update any information you have previously provided us by contacting one of our customer service representatives.
Use of this site acknowledges your acceptance of these terms and conditions.
Holli Marks, L.L.C. and its team of professional/accredited translators will provide document translation services of various materials and files through delivery of physical copies, electronic copies, and secure server options.
Holli Marks, L.L.C. and its team of professional/accredited interpreters will provide interpretation services of various encounters via in-person, remotely or, hybrid platforms.
At Holli Marks, L.L.C. we believe in total and complete customer satisfaction, and do all we can to deliver that. We strive to be a Language Service Provider through Proficiency, Precision, and Integrity.
Holli Marks, L.L.C. warrants that it will deliver our services to the best of our ability and those deliverables will be of professional quality and in cases above what is considered acceptably standard. The performance of these services will not violate any applicable law, rule, or regulation. If it is determined by the Client that services performed or deliverables by Holli Marks, L.L.C. are inaccurate, defective, or not in accordance with the requirements of the applicable documentation supplied by such Client, Holli Marks, L.L.C. agrees to correct those services or deliverables without charge to the Client within a period considered to be reasonable after receiving notification thereof.
Costs may vary depending on the language, complexity, volume, deadline, format, etc. Each project is unique and treated individually. Payment terms for services must be arranged with Holli Marks, L.L.C. before work begins. In some cases, payment could be required upfront or a portion to begin, and the remaining due upon receipt of the deliverables, or within the agreed time.
Any payments or fees or costs not received by Holli Marks, L.L.C. according to the terms of the agreed payment terms will be deemed late and shall be subject to a 17% per month late charge. Client agrees to be responsible for costs associated with collecting late payments due from the Client, including reasonable attorney fees.
If Client cancels or withdraws any portion of the translation project after it has started, and prior to Holli Marks, L.L.C's. completion of said project, then Client shall pay for services completed up to the point that Holli Marks, L.L.C's. team confirms acknowledgment of halting production.
Holli Marks, L.L.C's. interpretation services hold a strict 48-hour cancellation policy for live, remote or, hybrid events and 24-hour for interpreting assignments in-person, remote or, by phone.
Client is entitled to a full refund for any reason if work has not started. Refund shall be issued via check by mail, or credit card refund, according to the manner agreed upon by both parties.
Upon delivery of translation services Holli Marks, L.L.C's., Client shall promptly review deliverables, and within three days after receipt shall notify Holli Marks, L.L.C's.of any requested corrections or changes. Any errors made by Holli Marks, L.L.C's. will be corrected for the Client at no cost. We reserve to limit the revisions to three and a fee will be added to additional revisions.
Holli Marks, L.L.C's. is not responsible for any changes made to translations delivered thereafter, and not by Holli Marks, L.L.C's.
All information provided by the Client will be considered confidential and shall remain the intellectual property of the Client. Holli Marks, L.L.C's. will keep this information strictly confidential unless otherwise expressly authorized by the Client, shall not be divulged, or published by Holli Marks, L.L.C's. and shall not be authorized by Holli Marks, L.L.C's. to be divulged or published by others.
What is not considered confidential for purpose of this paragraph: Information which is available to the public or becomes available to the general public, provided that the disclosure of information did not result from a breach of Holli Marks, L.L.C's. of this paragraph. Translation memories and Terminology Glossary entries compiled by Holli Marks, L.L.C's. during the course of performance of translation services can be agreed upon payment that they shall be the property of the Client and shall be covered by confidentiality provisions of this paragraph. Interpretation services performed by Holli Marks, L.L.C's. during the course of performance of interpretation services can be agreed upon payment that they shall be the property of the Client and shall be covered by confidentiality provisions of this paragraph.
All services performed by Holli Marks, L.L.C's. maintain strict confidentiality and preservation of intellectual property and deliverables for the purpose of carrying out our services.
The parties hereto agree that any and, all disputes between or among any of the parties arising out of, relating to or in connection with this Agreement or any engagement with Holli Marks, L.L.C's. and any of their agents and employees, shall be resolved exclusively through binding arbitration conducted in accordance with the commercial arbitration rules of the American Arbitration Association (the “AAA”) to the fullest extent permitted by law. Both the Advisor and Sub-Advisor, understand that Arbitration is final and binding on both parties and that each party in executing this agreement is waiving their rights to seek remedies in court, including the right to jury trial. The arbitration hearing shall be held in Los Angeles, CA. Disputes shall not be resolved in any other forum or venue.
Please contact us should you have any questions regarding this policy: partners@hollimarks.com